*Please recycle or properly dispose of all fluids drained from returned part. Your shipment or other return of any core or other product to AutoZone is considered a transfer of ownership, and AutoZone will be unable to return the core or other product to you. The credit card used for the purchase of the product giving rise to the core return will be credited with the core's value after inspection. You will not be reimbursed for shipping costs incurred in shipping the core to 's Fulfillment Center. You are responsible for verifying and complying with proper shipment requirements of the carrier.ĪutoZone recommends using a carrier that provides package tracking to ensure your product gets back to safely and quickly.
Place the return shipping label on the outside of the box and ship it. To return your product core to 's Fulfillment Center for credit, first drain all fluids, if any, from the product.* Then fill out the Return Form (Section B of your shipping invoice) and include it with the product in the box in which your order was sent.
If you take the credit card used to purchase the new product, the store will immediately credit your credit card for the value of the returned core.Īll returns to an AutoZone store are subject to the in-store return policy. You must drain all fluids, if any, out of the part before returning it.* If you have the box in which the new product was shipped, please use it to return the core. To return your product core to an AutoZone store, simply take the core and your receipt to any AutoZone store.
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NOT ALL PRODUCTS ARE ELIGIBLE FOR RETURNS. In all cases listed above, you are responsible for verifying and complying with proper shipment requirements of the carrier.
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Your credit card will be credited for the full price of the product. Otherwise, AutoZone recommends using a carrier that provides package tracking to ensure your product gets back to safely and quickly. Upon receiving your returned item(s), AutoZone will process your return and reimburse you for your return shipping charges by issuing a check for the shipping dollar amount as it appears on the carrier pre-printed label and receipt. Include with your package, a copy of the receipt for your shipping charges. Territory and if (i) made a shipping error or (ii) the product was defective when shipped from 's Fulfillment Center, ship items back to AutoZone's Fulfillment Center using the most economical means available. If you are shipping from overseas or a U.S. Upon receipt of the shipping label, re-package the item(s) and attach the shipping label to the packaging for shipment back to the AutoZone Fulfillment Center. If you are shipping from the United States and if either (i) made a shipping error or (ii) the product was defective when shipped from 's Fulfillment Center, contact AutoZone Customer Support at 800.288.6966 to request a return shipping label. To return a product to, first drain all fluids, if any, from the product.* Then fill out the Return Form (Section B of your shipping invoice) and include it with the product in its original packaging and/or box.
You must drain all fluids, if any, from the product before returning it.* Also, if possible, take the credit card used to purchase the part and the store will immediately credit it for the price of the part. To return a product to an AutoZone store, simply take the product, in its original packaging and/or box, and your receipt to the store of your choice. How to return a product purchased from :.All gift card sales are final and gift cards cannot be returned.Īll sales of items such as floor mats that have had logos, custom embroidery and or trim added are final and items cannot be returned.
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